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Hood / Vent / Exhaust Cleaning

NFPA Code 96

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FAQ

1. My hood doesn't look dirty. Does it really need to be cleaned?

2. How often should I have my hood cleaned?

3. How long does it take to clean my hood and exhaust system?

4. Does my kitchen need to be closed at time of service?

5. What is your guarantee policy?

6. What is your cancellation policy?

7. What method of payment do you accept?

My hood doesn't look dirty. Does it really need to be cleaned?

Yes! You may not be able to see the build of grease. More importantly, regular hood cleanings are required by your local Fire Marshal and Board of Health as well as your insurance company. There are about 10,000 restaurant fires each year with the majority of those fires originating on the kitchen cooking appliances and flaring into the kitchen exhaust system. Regular maintenance of a restaurant's kitchen exhaust system helps to defend against fire hazards. By scheduling regular hood, vent and exhaust cleanings, these systems will function more effeciently and produce a cleaner, cooler kitchen for your staff as well as your customers.

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How often should I have my hood cleaned?

Code 96 of the National Fire Prevention Association requires cleanings be performed in accordance with the schedule outlined below:

Systems serving solid fuel cooking operations - Monthly

Systems serving high-volume cooking operations, such as 24-hour cooking, charbroiling, or wok cooking - Quarterly

Systems serving moderate-volume cooking operations - Semiannually

Systems serving low-volume cooking operations, such as churches, day camps, seasonal businesses, or senior centers - Annually

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How long does it take to clean my hood and exhaust system?

That depends on several factors. The size of the hood determines the number of filters. The larger the hood, the more filters and therefore the longer the cleaning time. Boston Power Wash will provide you with a Free Quote which will take into account the size of your system and the amount of cleaning needed.

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Does my kitchen need to be closed at time of service?

While the answer to this question is yes that any equipment under your hood will need to be turned off and cooled down, Boston Power Wash will work around your schedule. We provide a 24/7 service so that we can work during non-business hours.

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What is your guarentee policy?

Boston Power Wash guarantees that our cleaning will pass all inspections. Please not that exhaust systems that have not been on a regular maintenance schedule sometimes require more than one cleaning and maintenance to pass inspection.

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What is your cancellation policy?

We understand that cancellations due occur. We require at least a 24 hour notice of cancellation. Cancellations should be phoned into the office. Cancellation notices received within 24 hours of the scheduled cleaning are subject to a convenience fee of 50% of the proposed amount.

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What payment methods do you accept?

Payment is required at time of service. We accept cash, check or credit card.

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